Core Solution

All Inclusive - No Consultants Necessary – 100% Local Team

The diagram below depicts the essential relational-process employed by OneWorld-Lab that enables country-wide programming. Fortunately, the Company has the tools, processes and experience to turn laboratory commitment and government policy into positive infrastructural change. And, importantly, OneWorld includes the necessary education components and support that is so critical to success.  

With most other accreditation programs, the focus is to simply ascertain competence or determine its compliance to a standard. This is, of course, a critical component, but OneWorld-Lab also provides the educational materials and help desk support to enable committed labs to succeed. Without these additional support mechanisms, it is estimated that 80% to 95% of laboratories, in most of these nations, will fail to embrace the process or fail after months of trying.  

OneWorld-Lab provides all of the services depicted by the blue gears, below, by providing the missing acumen, education and implementation platform and personnel. Note the important interlocking nature of all of these processes – success can only be achieved when all of these activities work together.

The three blue-geared services, depicted above, represent the backbone of the basic OneWorld-Lab quality improvement solution. The key is to create and implement:

1. Quality Standards: Using internationally credible best-practices create practical, country-specific, step-wise quality standards in consultation with designated experts.
   
   

2. Government Commitment: Collaborate and empower the government (and its designated agencies) to create the necessary policy, regulations and enforcement to enable success. 

    

3. Laboratory Commitment: Through awareness seminars across the country, the OneWorld-Lab team will overcome natural and understandable lab fears, and will strive to demonstrate a commitment to each lab’s success.  Although the program is dedicated to helping laboratories succeed; success will also depend on each individual laboratory’s effort and dedication. 

    
4. Robust Supportive Environment and Education: Unlike accreditation-only services, the important educational materials, awareness seminars, online resources, and help desk support are included – a unique hallmark of OneWorld-Lab programmes. The program also develops networks for continuous laboratory referral, support, sharing and twinning.
     
5. Rigorous Annual Assessment: Full-time, highly-trained, experienced local assessors (another unique hallmark of OneWorld-Lab) will perform the critical onsite assessment activities. At the same time, these assessors are also mentors and educators. The goal is to “Find Fact, Not Fault” – successful compliance is the goal. It is also important to note that OneWorld’s annual approach to assessment is unique in the industry (the norm is every 2-3 years). This annual assessment process was selected due to the significant recidivism rates seen in less frequent assessment schemes.  
    
6. Compliance & Accreditation: Success! If steps 1 through 5 are accomplished, this last step will occur naturally on an annual basis.

Other service solutions are also available depending on the needs of the client country. Please see Unique Services for more details.

Custom Software Platform

The custom-software platform (licensed from, COLA, the world’s largest medical lab accreditor) that powers the OneWorld-Lab process is the first and only fully-integrated tablet-PC accreditation workflow-platform. The platform is designed to optimize the assessment process thus enabling more time for lab education and assessor-interaction. 

The platform and resultant automation enable a cost-effective scalable solution (capable of 100,000+ assessments a year) for the Company’s client countries.  Although the platform is designed to enable 100% web-based interaction, it works exceptionally well with 100% paper-based lab interactions – even though all internal processes run on the software platform. For more detail, please contact OneWorld-Lab.

Target Countries, Customers & Collaborators

In appropriate countries, we seek to collaborate with quality- & healthcare-focused government and quasi-government agencies, ministries and departments of health, large lab groups and market-facing companies.

Implementation Goals

The following is a short list of primary goals for OneWorld-Lab’s country-wide implementations, but is not exhaustive:

• Balance world-class rigor with in-country practicality, through the use of realistic step-wise quality improvement, based on the latest international best practices.
  
  
• Enact self-sustaining programs that are not dependent on foreign aid – yet leverage foreign aid for important temporary needs.
  
  

• Provide affordable, practical solutions that are appropriate for all labs in a country, regardless of size, location, sophistication or complexity – so that every citizen is served.
  
  
• Provide the essential educational elements and support to enable labs to succeed, as depicted in the 4-step education process below:
  
• Create the necessary missing, yet essential, infrastructural databases to empower the government, its laboratories and the citizens they serve.
  
  
• Recognize that Lab Directors and lab personnel have a natural and understandable fear of the unknown rigor of accreditation and standards compliance and strive to soothe those fears through awareness and education.
  
  
• Create market pressures, through expanded opportunities, that incentivize lenders and diagnostic companies to increase affordability and access to equipment and materials, at lower prices & minimum order quantities.
  
  
• Engage collaboratively with foundations, private companies and NGOs working in the field of healthcare to ensure that the best solution is provided.

The following is a short list of the many benefits obtained through holistic country-wide implementations. This list is not exhaustive, but it is illustrative of the massive potential impact that can be achieved, nationally:

• Better Patient Care: test accuracy yields better diagnosis
  
  
• Recognition: government & labs gain “Mark of Distinction”
  
  
• Balanced: ISO 15189 rigor with in-country practicality
  
  
• Sustainable: continual improvement, low recidivism
  
  
• Holistic approach: improvement in all areas of lab/govt need
  
  
• System-wide impact: labs are healthcare’s foundation
  
  
• Credible: unbiased assessment by recognized external agency
  
  
• Low Govt effort: minimal govt expenditure & time
  
  
• Saves Money: efficiency saves money for govt, labs & patients
  
  
• Information: builds missing infrastructural databases
  
  
• National: part of country-wide implementation
  
  
• Efficiencies: consistent & efficient infrastructure
  
  
• Proven: platform adapted from world’s largest accreditor
  
  
• Objective: unbiased assessors, standardized platform
  
  
• Epidemic preparedness: epidemic infectious diseases & life-threatening non-infectious & vector diseases readiness
  
  
• Policy & planning: detailed, reliable data for planning
  
  
• Insurer compliance: prepared for insurance policies
  
  
• Reproducibility: enables consistency of results
  
  
• Outcomes tracking: evaluation & public accountability
  
  
• Purchasing power: volume pricing from diagnostic companies
  
  
• Synergy: promotes intra & inter institutional interactions
  
  
• Better morale: More committed, satisfied mgmt/staff
  
  
• More competitive: medical tourism & clinical trials
  
  
• Funding justification: federal assistance & foreign aid
  
  
• “Quality” Mindset: instills culture of quality

Implementation Philosophy

The following mission-based philosophy guides the Company’s selection, design and implementation processes. The outline below demonstrates the fundamental commitment to empowerment of client governments and labs, on behalf of the patient:

• Focus on countries with:
  
  

  • Populations in need
    
    
  • Forward-thinking, stable and effective governments
    
    
• Be patient-focused, by:
  
  

  • Creating programs that ensure significant and continual improvement in laboratory results
    
    
  • Ensuring benefits inure to every citizen in the geography, regardless of location and wealth
    
    
  • Tracking and measuring patient outcomes to ensure that lab improvement means improvement in patient health
    
    
• Empower labs to improve patient results by:
  
  

  • Ensuring quality improvement by every lab, public and private, regardless of lab size, location, or sophistication
    
    
  • Using a practical yet powerful step-wise improvement process, with achievable timelines
    
    
  • Using an educational approach that empowers all lab personnel in critical technical, quality & accreditation issues
    
    
  • Creating an enduring quality mindset, and promoting continual improvement & sustainable quality improvement
    
    
  • Connecting & empowering the lab community in forums and online, to strengthen their voice and make them successful
    
    
  • Employing an affordable pricing structure for labs that is tied to test volume and other objective and appropriate criteria, and is also commercially-reasonable for implementing organizations and governments
    
    
  • Employing a process that eventually leads to accreditation to a nationally or internationally recognized standard of best-practice, tailored to local realities
    
    
• Connect labs to critical resources, equipment, supplies, expertise and infrastructure, that is appropriately-priced, including access to:
  
  

  • Sources of debt & micro-loans, with reasonable terms and interest rates
    
    
  • High-quality equipment and supplies and the necessary maintenance and technical support
    
    
  • Technical and non-technical training in all relevant topic areas, including business management topics
    
    
  • Enabling information technologies, both within the lab (LIS) and between labs (i.e. e-communities)
    
    
  • Human resources and third party experts
    
    
• Empower local governments (rather than supplant them) to develop a positive environment for laboratory quality improvement by:
  
  

  • Collaborating with the appropriate government agencies in each geography and/or nation state
    
    
  • Ensuring that credit and recognition for successful implementation inures to that region's government(s)
    
    
  • Creating the necessary missing infrastructural databases to ensure that useful, accurate information is available to set policy, react to emergencies, & enable long-range planning
    
    
  • Enabling them to better respond to emerging threats such as pandemic disease (e.g. avian flu) & other public health crises (e.g. a tsunami)
    
    
  • Strengthening international competitiveness by local businesses and by promoting national innovation and entrepreneurship (e.g. medical tourism)
    
    
  • Encouraging and enabling the creation of intelligent, powerful and practical government legislation and policy to mandate quality improvement
    
    
  • Encouraging & providing intelligent information technology solutions to improve government communication, efficacy and efficiency
    
    
  • Improving the environment for int’l & national investment
    
    
  • Aiding governments, unable to fund start-up activities, to secure third-party resources to overcome start-up barriers until a self-sustaining phase can be reached
    
    
• Seek to connect these governments, nation-states, and labs to improve global patient care:
  
  

  • To work with regional & global associations of best practices
    
    
  • To encourage and enable the sharing of data, information, trends, solutions and best practices
    
    
• Work toward enabling every patient, worldwide, to obtain accurate and reliable lab results regardless of where they might find themselves in need - disease is not restricted by geopolitical boundaries